Our customers rely on an uninterrupted supply of quality consistent silicone materials in order to keep their customer base happy, and machines running smoothly. As a result, in 2023 we delivered 100% quality to our customers. Meaning, 0% of the material we delivered was claimed for credit against the purchases our customers made.
Quality Policy
We pride ourselves on providing high quality products to our customers that are consistent with our published product specifications as well as relevant legal and regulatory requirements. Our entire organization is responsible for quality control through our Quality Management System seeking continual improvement by regular review, with all partners being encouraged to cooperate. We are committed to achieving customer satisfaction by the use of quality procedures which are operated to meet or exceed the requirements of the current version of ISO 9001.
